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Du UAE — Complete 2026 Guide

12 Plan Guides 18 USSD Code Guides

Duis the UAE’s second telecom operator and Etisalat’s primary challenger. Du operates own 4G/5G mobile, own FTTH fiber, and a unique Hero Home Wireless5G product line that’s become a renter favourite for its plug-and-play setup and aggressive promo pricing.

Why Choose Du

  • Cheaper entry pricingthan Etisalat on most equivalent plans
  • Hero Home Wireless— best 5G FWA in the UAE for renters (move it anywhere within Du 5G coverage)
  • Disney+ includedby default on Hero Home Wireless Plus
  • Smart Business Plan— first fully-customisable SME mobile plan in the UAE
  • Strong urban coveragein Dubai Marina, Downtown, Business Bay, JLT, Abu Dhabi Reem

Du Plan Lineup

Du’s 2026 lineup: Wasel/Prepaidpacks from AED 25, Talk postpaidplans with bundled minutes, Hero Home Wireless5G plug-and-play, Du Home Fiberup to 2.5 Gbps, and Business Infinite 125+for SMEs (cheapest unlimited mobile in the UAE).

Setting Up Du for the First Time

Residents register a new Du line with an Emirates ID, same as Etisalat — there’s no separate approval process. Visitors can pick up a tourist SIM or eSIM at the airport with just a passport. What differs is speed: Du’s app-first setup means most of the registration, plan selection, and even Hero Home Wireless activation can be completed without a store visit, whereas some Etisalat services still push toward in-store steps. If you’re a new arrival still waiting on an Emirates ID, Du (like Etisalat) allows a temporary passport-based activation you upgrade once the ID card is issued.

5G & Fiber Home Internet

Prepaid Plans

Postpaid Plans

International Roaming

Business Plans

Data Packages

Balance Check

Data Balance

Number Check

Recharge / Top-up

Customer Care

APN Settings

Call Forwarding

Call Barring

Balance Transfer

Data Packages

Roaming

SIM Activation

Bill / Postpaid Check

Compare Du Plans

Frequently Asked Questions

How do I check my Du balance?

Dial *135#from your Du SIM. For data-specific balance, dial *135*7#.

Du customer care?

Dial 155from any Du line. From abroad: +971 4 360 0155.

Hero Home Wireless vs Du Fiber — which is better?

For renters and apartment dwellers in 5G-covered areas, Hero Home Wireless is unbeatable. For villas, gaming households, or 8K streaming, Du Fiber gives lower latency and higher consistent speeds.

Du 2 AED daily data pack — what's included?

500 MB of high-speed data for 24 hours. Activate by dialing *135*2#. The cheapest entry-level daily pack on Du.