An Etisalat (e&) prepaid top-up takes seconds once you know the format. The classic method is the recharge voucher — a 15-digit PIN you feed to a single USSD code — but digital options now cover anyone without a card in hand. Here is every route, plus the bonus most people leave on the table.
Voucher recharge: *120* + your 15-digit PIN
Whether you scratched a physical card or bought an e-voucher (delivered by SMS or email), the code is the same: dial *120*, enter the 15-digit PIN, add #, and press call — for example *120*123456789012345#. Your balance updates instantly with a confirmation SMS.
Claim your 15% recharge bonus
Etisalat adds 15% bonus credit automatically on recharges of AED 10 or more through official channels — the voucher, the e& app, or Quick Pay. A AED 100 top-up lands as AED 115 in spendable credit. The bonus carries its own validity, so use it before your main balance.
No card? Recharge digitally
- e& app — recharge with a saved bank card, Apple Pay, or Samsung Pay in a couple of taps.
- Quick Pay (etisalat.ae/quickpay) — no login; enter your number, choose AED 5–200, and pay. The fastest way to top up a friend’s line.
- UAE bank apps & ATMs — Emirates NBD, ADCB, FAB, Mashreq and others list Etisalat under Bill Payment / Telecom.
Confirm it worked
After recharging, dial *121# to see your new main balance (our Etisalat balance check guide explains what the figure includes). If a voucher is rejected as “invalid” or “already used”, re-check all 15 digits — a mis-scratched 0/8 or 1/7 is the usual cause — and if it is genuinely defective, return to the retailer with your receipt for a replacement.
Where to buy Etisalat credit
Vouchers and e-vouchers sell at Carrefour, Lulu, Spinneys, petrol stations, and authorised dealers, plus Noon and Amazon.ae, in denominations from AED 25 to AED 200. Once topped up, a Wasel prepaid plan stretches your credit further than pay-as-you-go rates.
Verified against e&’s official recharge methods page, July 2026.
Step-by-Step Guide
- 1
Choose your recharge method
Decide between scratch card (*120*PIN#), the e& app (credit/debit card), or Quick Pay on etisalat.ae (no login needed).
- 2
Enter recharge details
For scratch cards: dial *120*, enter the 15-digit PIN, then #. For app/web: enter your Etisalat number, select amount, and choose payment method.
- 3
Confirm and verify
Press Call (scratch card) or confirm payment (app/web). You receive an SMS confirming the recharge amount and new balance. Dial *121# to verify your updated balance.
Alternative Methods
Dial *120*PIN# from your phone dialer.
e& App > Recharge > Enter Amount > Pay
etisalat.ae > Quick Pay / Recharge
Troubleshooting
Scratch card code says "invalid" or "already used"
Double-check you entered all 15 digits correctly. If the code has been partially scratched and a digit is unclear, try the most likely number. If you're sure the code is correct, the card may have been fraudulently used — contact the retailer with your receipt for a replacement.
Online recharge payment failed
Ensure your bank card supports online transactions and has sufficient funds. Some banks require you to enable "e-commerce" or "online transactions" for your card. Try a different payment method or contact your bank if the issue persists.
Look Up More USSD Codes
Frequently Asked Questions
What is the Etisalat recharge code?
Dial *120*, then the 15-digit PIN from your scratch card or e-voucher, then #. Example: *120*123456789012345#.
How do I get the Etisalat recharge bonus?
Recharge AED 10 or more through an official channel (voucher, e& app, or Quick Pay) and 15% bonus credit is added automatically.
Can I recharge Etisalat without a scratch card?
Yes. Use the e& app or Quick Pay at etisalat.ae/quickpay with a bank card, Apple Pay, or Samsung Pay — no physical card needed.
What is the minimum Etisalat recharge amount?
Online recharge starts from AED 5. Physical vouchers usually start at AED 25.
Can I recharge someone else's Etisalat number?
Yes. Enter their number in Quick Pay or the e& app. A voucher PIN can only be used once, on a single number.