Planning to buy a used phone in the UAE? Checking the IMEI number is essential to verify the device is TDRA-approved and not blacklisted as stolen. Here’s everything you need to know about IMEI verification in the United Arab Emirates.
Quick Answer
Dial *#06#on any phone to display its IMEI number. This 15-digit code is the device’s unique identifier used by UAE carriers and the TDRA (Telecommunications and Digital Government Regulatory Authority) for registration and verification.
What Is an IMEI Number?
IMEI stands for International Mobile Equipment Identity. Every mobile phone has a unique 15-digit IMEI number that identifies it globally. In the UAE, the TDRA uses IMEI numbers to certify devices for use on local networks (Etisalat and Du) and to blacklist stolen phones.
How to Find Your IMEI
- Universal Code:Dial *#06#on any phone (works on iOS, Android, and basic phones)
- iPhone:Settings >General >About >scroll to IMEI
- Android:Settings >About Phone >IMEI Information
- Physical:Check the original box, SIM tray, or the back of the phone (older models)
TDRA Device Approval
The TDRA certifies all mobile devices sold officially in the UAE. TDRA-approved phones display a certification label on the packaging (a holographic sticker or QR code). Non-TDRA-approved devices (imported from other countries) may work but could face network compatibility issues, especially with 5G/VoLTE services, and lack local warranty.
Buying Used Phones — Protect Yourself
Before purchasing a second-hand phone in the UAE, always insert a SIM card and verify it connects to the network. Blacklisted phones cannot make calls or use data on any UAE network. Ask for original proof of purchase and check that iCloud/Google Account locks are removed.
Step-by-Step Guide
- 1
Find your phone's IMEI number
Open your phone dialer and type *#06# — do NOT press Call, the IMEI appears automatically. Note down the 15-digit number. Dual-SIM phones show two IMEI numbers.
- 2
Verify TDRA approval
Check the phone's original packaging for a TDRA certification sticker or QR code. Visit tdra.gov.ae to use their device verification tool with your IMEI number.
- 3
Test with a UAE SIM
Insert an active Etisalat or Du SIM card and try making a call. If it connects normally, the device is not blacklisted. If it shows "Emergency calls only" or fails to register, the phone may be on the national blacklist.
Alternative Methods
Dial *#06# from your phone dialer.
Phone Settings > About > IMEI
tdra.gov.ae > Device Verification
Troubleshooting
*#06# not showing IMEI on my phone
On some phones, you need to press Call after typing *#06#. If it still doesn't work, go to Settings > About Phone > IMEI (Android) or Settings > General > About (iPhone) to find the IMEI number.
Phone connects to network but cannot make calls
The phone may be partially blacklisted or have an activation lock from a previous owner. Try a different SIM card from the other carrier. If the issue persists, the device may need to be verified at an Etisalat or Du store.
Look Up More USSD Codes
Frequently Asked Questions
How do I check if a phone is TDRA-approved?
Look for the TDRA holographic sticker or QR code on the phone's original packaging. You can also visit tdra.gov.ae for their device verification tool. Officially sold phones in UAE carry TDRA certification.
What happens if I use a non-TDRA-approved phone in UAE?
Non-approved phones may still work on basic 4G, but you could face issues with 5G access, VoLTE (HD calling), WiFi calling, and you won't have a local manufacturer warranty. The device may also show limited network functionality.
Can a blacklisted phone be unblocked in the UAE?
If your own phone was wrongly blacklisted, contact your carrier (Etisalat or Du) with proof of purchase and a police report. They can investigate and potentially remove the IMEI from the blacklist. Stolen phones cannot be unblocked.