STC lets you skip the USSD codes entirely and manage voicemail — greeting, PIN, playback — directly inside the MySTC app, which is worth knowing if you’d rather tap through a menu than remember dial strings.
Quick answer
Dial **21*1717# to send all calls to voicemail, or open MySTC app → Services → Voicemail for the same setup without codes. Dial 1717 to check messages.
Why conditional forwarding is usually better
Sending every call straight to voicemail means friends and family never get through live. **61*1717# only activates when you don’t pick up:
- **61*1717# — no answer
- **62*1717# — phone off / unreachable
- **67*1717# — line busy
SMS alerts
STC sends an SMS notification the moment a new voicemail arrives, so you don’t need to routinely dial 1717 just to check whether anyone left a message.
Deactivating
Dial ##002# to cancel all forwarding, including voicemail.
Codes verified against STC’s official voicemail settings, August 2026.
Step-by-Step Guide
- 1
Activate
**61*1717# for missed calls to voicemail.
- 2
Set up mailbox
Dial 1717 to record greeting and set PIN.
- 3
Check
Dial 1717 anytime. SMS alerts for new messages.
Alternative Methods
Dial **21*1717# from your phone dialer.
MySTC App
Troubleshooting
Not activating
Call 900 to enable voicemail on your account.
Mailbox full
Dial 1717 to delete old messages.
Look Up More USSD Codes
Frequently Asked Questions
Is STC voicemail free?
The service may carry a small subscription fee — call 900 to confirm current pricing.
Can I set this up without dialing codes?
Yes — the MySTC app handles activation, greeting, and PIN setup through its Voicemail menu.
How do I know if I have a new voicemail?
STC sends an SMS alert automatically when a message arrives.
Mailbox full?
Dial 1717 and delete old messages.