Mobily is Saudi Arabia’s second-largest operator, known for aggressive data pricing and broad 5G coverage. Its balance check works a little differently from its rivals: instead of returning a single figure, *1411# opens an interactive menu you navigate — so knowing the shortcuts is what makes it fast.
Dial *1411# — then read the menu
From your Mobily line, dial *1411#. A numbered menu appears with options for balance, data, packages, and services. Choose the number for what you need: main balance in SAR, remaining data, or package details. It is free and needs no internet connection.
Skip the menu: direct data check
If you only want data, do not wade through the menu. Dial *1411*1# (some lines use *1422#) to jump straight to your remaining internet and its expiry. For a text record, send 1 to 1442 and Mobily replies by SMS — the full method is in our Mobily data balance guide.
When the menu shows up in Arabic
Mobily USSD menus often open in Arabic. Look for the language option — usually the last number in the list — to switch to English; once chosen, future sessions follow. If navigating a menu you cannot read is awkward, set the language permanently in the Mobily app under Settings → Language and use the app’s dashboard instead.
The Mobily app: the menu-free option
The Mobily app shows credit, a visual data meter, active packages, and (for postpaid) your current bill on one screen, with instant recharge and package management. For frequent checks it removes the menu entirely.
Quick reference
| Need | Method |
|---|---|
| Main balance | *1411# → select balance |
| Data balance | *1411*1# / *1422# / SMS 1 to 1442 |
| Customer care | 1100 (or 0560101100 from another network) |
Running low? See how to recharge Mobily for card and digital options.
Codes verified against Mobily’s official self-service guidance, July 2026.
Step-by-Step Guide
- 1
Open phone dialer
Open the Phone app on your smartphone. Ensure your Mobily SIM is inserted and showing network signal.
- 2
Dial *1411#
Type *1411# and press Call. A USSD menu appears with options for balance, data, packages, and other services. Select the appropriate option number to view your balance.
- 3
Navigate to your desired information
Follow the numbered menu to access main balance (SAR), data balance, or active package details. For a direct data check, hang up and dial *1411*1# instead.
Alternative Methods
Dial *1411# from your phone dialer.
Send "1" to 1442
Mobily App > Dashboard
Login at mobily.com.sa > My Account
Troubleshooting
*1411# shows blank screen or times out
This can happen when the network is busy. Wait a minute and try again. Use the SMS method (send "1" to 1442) as a reliable alternative, or check via the Mobily app.
USSD menu is entirely in Arabic
Look for the language switch option in the USSD menu (usually the last numbered option). Select it to switch to English. If you can't navigate it, use the Mobily app which has a clear English interface.
Look Up More USSD Codes
Frequently Asked Questions
What is the Mobily balance check code?
Dial *1411#. Unlike a single-figure code, it opens a menu — select the balance option to see your SAR credit.
How do I check my Mobily data balance directly?
Dial *1411*1# or *1422#, or send 1 to 1442 for an SMS reply with your remaining internet.
How do I switch the Mobily menu to English?
Choose the language option (usually the last item) inside the *1411# menu, or set English permanently in the Mobily app under Settings → Language.
Is the Mobily balance check free?
Yes. The *1411# menu, the SMS to 1442, and the Mobily app are all free of charge.
What is the Mobily customer care number?
Dial 1100 from your Mobily line, or 0560101100 from another network. The line supports Arabic and English.