How to Activate Call Waiting on Ooredoo Oman

Picture this: you’re mid-call catching up with a friend when your phone beeps — a family member is trying to reach you. Without call waiting, they’d hear a busy tone and have no way of knowing when you’d be free. With it switched on, your Ooredoo Oman line lets you see who’s calling and choose whether to switch over, all without dropping either call.

Quick answer

Dial *43# to activate, #43# to deactivate, and *#43# to check status. Free on both Hala prepaid and postpaid.

The swap mechanic, step by step

1. You’re on an active call when a second call comes in — you hear a beep and see the new caller’s number on screen.
2. Press your phone’s call button (labelled “Swap” or similar on most handsets) to put the first caller on hold and connect the second.
3. Press the same button again to swap back to the first caller — the second call stays on hold, not disconnected.

Neither caller can hear the other, and neither knows you’ve swapped away unless you mention it — from their side, it just sounds like you.

A GSM standard, not a Hala feature

*43# is defined by the GSM standard itself, so it behaves identically on Omantel, on any operator abroad while roaming, and on virtually every network worldwide. There’s nothing Ooredoo-specific to relearn if you’ve used call waiting on a previous SIM.

If the beep doesn’t happen

Two settings need to align: the network-side code (*43#) and your handset’s own call-waiting toggle, usually buried in the phone app’s call settings. If *#43# confirms the network side is active but you’re still not hearing the beep, check your phone’s own settings menu next.

Want incoming calls redirected elsewhere instead of just flagged? See Ooredoo Oman call forwarding.

*43# is the GSM/3GPP standard supplementary-service code, verified against Ooredoo Oman’s official support guidance, July 2026.