Ooredoo Oman splits balance checking in two — a plain credit figure via one code, and a full interactive menu via another that doesn’t just show your data, it lets you buy more of it on the spot without switching to the app.
Quick answer
Dial *102# for your Hala prepaid credit in OMR. For data balance and package management, dial *555#.
*555# is more than a balance check
Most balance-check codes on other operators just report a number back to you. Ooredoo Oman’s *555# is a full self-service menu: browse your active data packages, see remaining gigabytes and expiry, and — unlike a simple read-only check — subscribe to a new bundle right there in the same session if you’re running low. It’s effectively a lightweight version of the app’s package catalog, accessible without a data connection.
Credit vs data: two separate questions
*102# and *555# answer genuinely different questions and don’t substitute for each other — *102# is your spendable OMR credit, while *555# is specifically about internet allowances and packages. Checking only one leaves you blind to the other.
Ooredoo Oman app
For a single dashboard covering both credit and data without dialling anything, the app shows the full picture along with recharge and transaction history.
Need your own number handy too? See checking your Ooredoo Oman number, which uses the related *102# code. Running low on credit? Recharge your Hala line here.
Codes verified against Ooredoo Oman’s official support guidance, July 2026.
Step-by-Step Guide
- 1
Open your phone dialer
Launch the Phone app. Ensure your Ooredoo Oman SIM has network signal.
- 2
Dial *102# for credit balance
Type *102# and press Call. Your Hala prepaid credit balance in OMR appears on screen with the validity date.
- 3
Dial *555# for data and packages
For data balance and internet package management, dial *555# and navigate the interactive menu to view remaining data or subscribe to new bundles.
Alternative Methods
Dial *102# from your phone dialer.
Ooredoo Oman App > Dashboard
Login at ooredoo.om > My Account
Troubleshooting
*102# shows 0 balance but SIM is still active
Your prepaid credit may have expired due to the validity period lapsing. The SIM stays active during a grace period. Recharge immediately to restore your balance and prevent eventual deactivation.
*555# menu is confusing or in Arabic
Look for a language switch option (usually the last numbered item). Alternatively, use the Ooredoo Oman app which provides a clear English interface for all data and package management.
Look Up More USSD Codes
Frequently Asked Questions
Does checking Ooredoo Oman balance cost anything?
No, dialing *102# and *555# are completely free.
What is the difference between *102# and *555#?
*102# shows your main credit balance in OMR. *555# is specifically for internet — it shows active data packages, remaining data, and lets you subscribe to new bundles through an interactive menu.
What is the Ooredoo Oman customer care number?
Dial 1500 from your Ooredoo Oman line. From international numbers, call +968 95000100.
Can I actually buy a new data package through *555#?
Yes — unlike a simple balance check, *555# opens a menu where you can browse and activate new internet bundles directly, not just view your current one.
If *555# is in Arabic, how do I switch it?
Look for a language option, usually the last item in the menu, or use the Ooredoo Oman app instead, which defaults to a clear English interface.