Zain Kuwait’s eeZee prepaid users tend to switch phones or SIM slots more often than postpaid customers — which makes the “unreachable” forwarding condition particularly useful: it catches calls only when your phone genuinely can’t be reached, without redirecting calls you could otherwise answer.
Quick answer
Dial *21*[number]# to forward ALL calls. Dial ##002# to cancel every rule at once.
| Code | Forwards when |
|---|---|
| *21*[number]# | Always |
| *67*[number]# | Busy |
| *61*[number]# | No answer |
| *62*[number]# | Off/unreachable |
Why *62* is the safety net worth setting
Unlike unconditional forwarding, which redirects and charges for every call, *62*[number]# only fires when your phone is off or out of signal — situations where you’d have missed the call regardless. It costs nothing extra in practice since it only replaces a missed call, never an answerable one.
Cancelling
##002# clears every active rule, or cancel individually with #21#, #67#, #61#, #62#.
Want to block calls instead? See Zain Kuwait call barring.
Verified against Zain Kuwait’s official FAQ, August 2026.
Step-by-Step Guide
- 1
Choose type
All (*21*), busy (*67*), no answer (*61*), or unreachable (*62*).
- 2
Dial
Code + destination number + #. Example: *21*66778899#.
- 3
Cancel
##002# removes all forwarding at once.
Alternative Methods
Dial *21*Number# from your phone dialer.
Phone Settings > Call Forwarding
Troubleshooting
Not forwarding
Ensure full number entered. Try ##002# to clear, then set up again.
Unexpected charges
Forwarded calls are billed to you. Consider voicemail for cost savings.
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Frequently Asked Questions
Is setup free?
Yes. Forwarded calls are charged at standard rates.
Forward to other networks?
Yes — Ooredoo, STC Kuwait, international, or landlines.
Check status?
Dial *#21# to see if "forward all" is active.
Which forwarding type costs the least in practice?
*62* (unreachable) — it only activates when you'd have missed the call anyway.
Can I run more than one condition at once?
Yes — busy, no-answer, and unreachable can each point to different numbers simultaneously.