Think of STC Kuwait’s four forwarding codes as a triage system rather than one on/off switch — each answers a different question about why a call wasn’t picked up, and setting them up correctly means only the calls that need redirecting actually cost you anything.
Quick answer
Dial *21*[number]# to forward ALL calls. Dial ##002# to cancel every rule at once.
| Code | Triages for |
|---|---|
| *21*[number]# | Everything, no triage — redirect regardless |
| *67*[number]# | “I’m busy right now” |
| *61*[number]# | “I didn’t pick up in time” |
| *62*[number]# | “My phone is off or unreachable” |
Why triage beats a blanket rule
Unconditional forwarding (*21*) redirects and charges for every call, including ones you could have answered. The three conditional codes only trigger in the specific scenario they describe, so your line keeps ringing normally otherwise — you only pay the forwarding rate for calls that would genuinely have gone unanswered.
Want to block calls instead? See STC Kuwait call barring.
Verified against STC Kuwait’s official help centre, August 2026.
Step-by-Step Guide
- 1
Choose type
All (*21*), busy (*67*), no answer (*61*), unreachable (*62*).
- 2
Dial
Code + number + #.
- 3
Cancel
##002# removes all.
Alternative Methods
Dial *21*Number# from your phone dialer.
Phone Settings
Troubleshooting
Not forwarding
Check full number entered. ##002# then reset.
Check status
*#21# shows current forwarding state.
Look Up More USSD Codes
Frequently Asked Questions
Is call forwarding free on STC Kuwait?
Setup is free. Forwarded calls are charged at your normal calling rates.
Can I forward to other networks?
Yes — Zain, Ooredoo, international, or landline numbers.
How do I check if forwarding is active?
Dial *#21# to check "forward all" status.
Which code is cheapest to leave running?
*62* (unreachable) — it only fires when you'd have missed the call regardless.
Did the codes change after the VIVA rebrand?
No, GSM-standard forwarding codes are unaffected by an operator's name change.