Ooredoo Kuwait gives you two codes that return the exact same answer — *555# and *121# aren’t a primary-and-backup pair, they’re simply two paths to identical information, so use whichever you happen to remember.
Quick answer
Dial *555# or *121# — both display your balance in KWD, validity date, and active packages identically.
The voice option most people forget
Calling 121 reaches an automated IVR system that reads your balance out loud, without needing a screen at all — select the English option first, then follow the balance-inquiry prompt. Useful if you’re driving or otherwise can’t check a screen.
My Ooredoo app
Shows a persistent balance widget on your home screen without opening the full app — the fastest option if you check often.
Need to top up? See recharging Ooredoo Kuwait.
Verified against Ooredoo Kuwait’s official support guidance, August 2026.
Step-by-Step Guide
- 1
Open phone dialer
Open your Phone app. Ensure the Ooredoo Kuwait SIM is active with network signal.
- 2
Dial *555# or *121#
Type *555# (or alternatively *121#) and press Call. Both codes display the same balance information — use whichever you find easier to remember.
- 3
Read your balance
A pop-up message appears showing your remaining credit in KWD, validity date, and active packages. Take note of the expiry date to plan your next recharge.
Alternative Methods
Dial *555# from your phone dialer.
My Ooredoo App > Dashboard
Login at ooredoo.com.kw > My Account
Troubleshooting
Both *555# and *121# return errors
Your SIM may have a network registration issue. Restart your phone and try again. If the problem persists, use the My Ooredoo app or call 121 from another phone for assistance.
Balance showing wrong amount after recharge
Allow 2-3 minutes for the system to update after recharging. If your recharged amount doesn't reflect, note your recharge receipt number and call 121 to report the issue.
Look Up More USSD Codes
Frequently Asked Questions
Does checking Ooredoo Kuwait balance cost anything?
No, *555#, *121#, and calling 121 for the IVR are all free.
What currency is the balance shown in?
Kuwaiti Dinar (KWD), with data shown in MB/GB and validity as a date or day count.
Can I check from abroad?
Use the My Ooredoo app over Wi-Fi — USSD may not work while roaming. Call +965 1805555 for international support.
Is there a difference between *555# and *121#?
No, both return identical information — pick whichever you remember more easily.
Can I hear my balance instead of reading it?
Yes, call 121 for the automated IVR, which reads your balance aloud after you select the English language option.